The opening up of the English water retail market back in April 2017 gave businesses of all shapes and sizes the freedom to choose their own water supplier for the very first time, bringing it in line with the markets in both Scotland and Wales, and allowing organisations to find the best rates with suppliers that have specific experience of working in their particular industry.
As useful as it is to be able to choose your own supplier, however, it can be difficult to find the most appropriate one for you, one that ticks all the boxes you need. There are so many new players coming onto the market each year that it’s becoming a tricky landscape to navigate and you may find the switching process so confusing that you give up altogether.
However, it’s important that you stick to your guns if you do want to switch supplier because you’ll discover that there are so many benefits to doing so that you could actually be doing your business a big disservice by staying with your current provider.
Who is my water supplier?
The first step towards switching is to find out who your current water supplier is. This is simple enough to do… all you have to do is take a look at your most recent water bill and it should say it on there.
If you can’t find a recent bill, however, or if you’ve just relocated to a new site, just get in touch with any retailer and they’ll be able to tell you which provider is registered to your business premises.
What can make it more difficult is that you may have multiple suppliers if you have various business properties in different sites. This can make it more time-consuming to keep track of your water usage and consumption, which can get in the way of you achieving your sustainability goals in the future.
One way to resolve this problem is to consider bill consolidation, where just one bill is sent out each month. This means you only have one customer services department to deal with, so everything is far more streamlined and easier to track.
Why am I being billed as a domestic property?
Something that often crops up is business sites being billed as a domestic customer. This is because the non-household water network database is out of date. You are eligible to be classified as a business property if the main use of your site is anything other than a residence.
To resolve this, simply get in touch with your choice of supplier and they’ll be able to onboard you as a new client and ensure that you’re transferred over onto the non-domestic water network.
Because the energy retail market is now deregulated, you’re able to find the right supplier to suit your business needs – and this is something the Switch Supplier team can help you with, so get in touch with us today to find out more.
English Water Retailer List
English Water Retailer Name |
URL |
|
Tel Number |
Address |
|---|---|---|---|---|
| ADSM | https://adsm.com/ | ask@adsm.com | 01753 833880 | 80 High Street, Eton, Windsor, SL4 6AF |
| Business Stream | https://www.business-stream.co.uk/ | customerenquiries@business-stream.co.uk | 0330 123 2000 | Business Stream, 7 Lochside View, Edinburgh, EH12 9DH |
| Cambrian Utilities | https://www.cambrianutilities.com/ | enquiries@cambrianutilities.com | 0303 313 0025 | Cambrian Utilities Limited, Pentwyn Road, Nelson, Treharris, Mid Glamorgan, CF46 6LY |
| Castle Water | https://www.castlewater.co.uk/ | – | 01250 718700 | Castle Water Limited, 1 Boat Brae, Rattray, Blairgowrie, PH10 7BH |
| Clear Business Water | https://www.clearbusiness.co.uk/ | service@clearbusiness.co.uk | 0333 014 3131 | Clear Business, Longley House, Longley Lane, Manchester, M22 4SY |
| ConservAqua | https://conservaqua.co.uk/ | info@conservaqua.co.uk | 03330 16 56 5 | ConservAqua, Riverbridge House, Guildford Rd, Leatherhead, Surrey, KT22 9AD |
| Everflow | https://everflowutilities.com/ | customer.services@everflowwater.com | 0330 6600 137 | Everflow Limited, Wynyard Business Park, TS22 5FG |
| First Business Water | https://firstbusinesswater.co.uk/ | contactus@firstbusinesswater.co.uk | 0800 849 1342 | Pinn House, 1st Floor, 2 High Street, Pinner, Middlesex, HA5 5PW |
| Olympos Water | https://olymposwater.com/ | info@olymposwater.com | 0330 0949401 | Green Lane, Heywood, Lancashire, England, OL10 2EW |
| SES Business Water | https://www.sesbusinesswater.co.uk/ | query@sesbusinesswater.co.uk | 0203 750 9300 | SES Business Water, Pixham End, Dorking, RH4 1QA |
| Smarta Water | https://smartawater.com/ | info@smartawater.com | 0333 300 1878 | North House, Elland Road, Churwell, Leeds, LS27 7QZ |
| Source for Business | https://www.source4b.co.uk/ | – | 0800 042 0347 | Source for Business, Peninsula House, Rydon Lane, Exeter, Devon, EX2 7HR |
| The Water Retail Company | https://thewaterretailcompany.co.uk/ | info@thewaterretailcompany.co.uk | 020 3808 6608 | N105 Vox Studios, 1-45 Durham Street, London, SE11 5JH |
| Veolia Water | https://www.veolia.co.uk/ | – | – | Veolia Water Retail (UK) Ltd, 1 Masterton Park, South Castle Drive, Dunfermline, KY11 8NX |
| Water Plus | https://www.water-plus.co.uk/ | service@water-plus.co.uk | 0345 072 6072 | Water Plus, South Court, Riverside Park, Campbell Road, Stoke-on-Trent, ST4 4DA |
| water2business | https://www.water2business.co.uk/ | hello@water2business.co.uk | 0345 600 2 600 | Water 2 Business Limited, 21e Somerset Square, Nailsea, Bristol, BS48 1RD |
| Waterscan | https://waterscan.com/ | info@waterscan.com | 01243 839 880 | Dominican House, St Johns Street, Chichester, West Sussex, PO19 1TU |
| Wave Utilities | https://www.wave-utilities.co.uk/ | switch@wave-utilities.co.uk | 0333 207 9283 | Wave Utilities, PO Box 4998, Lancing, BN11 9AY |
| Yü Water | https://www.yuenergy.co.uk/ | – | 0115 975 8258 | Unit 2, Horizon Place, Mellors Way, Nottingham, NG8 6PY |
